Re-list
If you've purchased your item from a professional seller, you have the option to re-list the item. If you do so within 14 days of receiving it, it's free and you won't have to pay a commission fee.
To re-list the item you just simply log in on thevintagebar.com and go to My Account/My Orders . You'll have to find the item you want to re-list and click Order Details. If the item is eligible for re-listing, you'll be able to click the button named Re-list and follow the steps.
By clicking this button you'll be re-listing the item for the same asking price, using the same description and photos.
Return
It's also possible to return your item, if it's purchased from a professional seller. It must be returned within 14 days of receiving it, and it must be unused and undamaged as well as have the quality control label attached.
To return your item, you must send it back to the following address:
The Vintage Bar ApS
Prags Boulevard 49A
2300 Copenhagen
Denmark
Kindly be informed that once your package has arrived at our facility, it will be checked by our quality controls. Once the item is approved, we will issue a refund to your account. You will then receive an email regarding your return.
You will see the refund appear in your bank account within 10 business days. The refund is made on the same means of payment used to place the order.
You can generate an automatic return label by following these steps:
- Sign into your account: www.thevintagebar.com
- Under “My Account” - access to “My Orders”
- Press “Order Details” by the order you wish to return
- Press “Return”
By following these steps, a label will be sent to you by e-mail.
You are responsible for covering the shipping costs of your return as well as the parcel until we receive at our office in Copenhagen.
Re-list
If you've purchased your item from a private seller, you have the option to re-list the item. If you do so within 72 hours of receiving it, it's free and you won't have to pay a commission fee.
To re-list the item you just simply log in on thevintagebar.com and go to My Account/My Orders . You'll have to find the item you want to re-list and click Order Details. If the item is eligible for re-listing, you'll be able to click the button named Re-list and follow the steps.
By clicking this button you'll be re-listing the item for the same asking price, using the same description and photos.
If you've returned an item bought from a professional seller within 14 days, you can get a refund of the purchase price. This also applies if your order has been cancelled.
If you've used a prepaid shipping label, you will get a tracking number and will be able to see, when we receive the item. You'll see the refund appear in your bank account within 10 business days from then, and the refund will be made on the same means of payment used to place the order.
(To track the progress of the return, go to www.dhl.com and track the package by use of the Waybill-number on the shipping label.)
Not in love with your gift? Exchange it for something else in our curation or return it for store credit.
Get in touch with our community care on contact@thevintagebar.com and we'll figure it out.